Absolutely — here is your fully written and professional Privacy Policy for Family Care Health Services, Inc, formatted in proper legal tone and structure (not just bullet points), and suitable for placing on your website:
Privacy Policy
Effective Date: [Insert Date]
Family Care Health Services, Inc ("we," "our," or "us") is committed to protecting the privacy of our patients, clients, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. As a healthcare provider, we adhere to applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
When you interact with our facility or website, we may collect both personal and health-related information. This includes, but is not limited to, your name, address, email, phone number, date of birth, and insurance details. For patients receiving care, we may also collect sensitive medical information such as treatment records, diagnosis, medications, and provider notes necessary to deliver care.
In addition, our website may automatically collect technical information such as your IP address, browser type, pages visited, and interactions, in order to improve user experience and system performance.
2. Use of Your Information
The information we collect is used strictly for purposes related to your care, administrative operations, and communication. This may include coordinating medical services, processing billing and insurance claims, responding to inquiries, and managing your account. We may also use non-identifiable data to monitor website activity and enhance our services.
We will never sell or rent your personal information to third parties.
3. Disclosure of Information
Your health and personal information may be shared in the following circumstances:
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With healthcare professionals and providers directly involved in your care, such as doctors, therapists, or specialists.
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With your insurance providers to verify eligibility and process claims.
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With authorized third-party service providers that support our operations (e.g., IT support, billing services), all of whom are contractually obligated to maintain confidentiality.
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As required by law or regulation, such as in response to court orders, legal investigations, or when necessary to prevent a serious threat to health or safety.
We ensure that all disclosures are made in compliance with applicable laws and only with the minimum necessary information.
4. Your Rights Regarding Your Information
As an individual receiving care or interacting with our facility, you have the following rights regarding your protected information:
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You may request access to your medical records and receive a copy.
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You can request corrections if you believe any part of your information is inaccurate or incomplete.
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You may request restrictions on how your information is used or shared, although we may not be able to accommodate all requests.
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You may ask us to communicate with you confidentially at a specific address or phone number.
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You have the right to receive a list of disclosures of your health information made outside of treatment, payment, or healthcare operations.
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If you believe your privacy rights have been violated, you have the right to file a complaint without fear of retaliation.
5. Security of Your Information
We maintain administrative, technical, and physical safeguards to protect your personal and medical information from unauthorized access, use, or disclosure. These include secure data storage, access controls, and encryption technologies where appropriate. While we take these measures seriously, no system is entirely foolproof, and we cannot guarantee absolute security.
6. Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in law, technology, or our practices. Any updates will be posted on this page with a new effective date. We encourage you to review this policy regularly to stay informed of how we are protecting your information.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us using the information below:
Privacy Officer
Family Care Health Services, Inc
229 N Central Ave, Suite 505
Glendale, CA 91203
Phone: (818) 488-2701
Fax: (747) 215-6212
Email: familycarehealthservicesinc@gmail.com
